How to Change Google Authenticator for My Bitget Account? - Website Guide

[Estimated Reading Time: 3 mins]

This guide shows how to change the Google Authenticator linked to your Bitget account via the website.

 

How to Change Google Authenticator for My Bitget Account

Step 1: Edit Google Authenticator

1. On the Security page, locate Google Authenticator and click on [Edit].

 

Step 2: Confirm access to current Google Authenticator

1. If your current (old) Google Authenticator is available, select Yes to proceed with security verification and change it to a new Google Authenticator (skip to Step 5).

2. If it is not available, select No to proceed with unbinding the old Google Authenticator.

 

Step 3: Unbind old Google Authenticator

1. Select Unbind Google Authenticator, then click Confirm.

 

Step 4: Complete security verification

1. Complete all required verification steps and select Confirm.

 

Step 5: Bind a new Google Authenticator

1. Open the Google Authenticator app.

2. Scan the QR code shown on the Modify Google Authenticator page (or manually enter the setup key).

3. A new Bitget entry will appear in your app and generate a new 6-digit code.

4. Enter the 6-digit code from this new entry and select Submit.

Important Notes: After changing Google Authenticator, withdrawals and P2P trading will be disabled for 24 hours to protect your assets. The restrictions will lift automatically after this period.

 

FAQs

1. What if my new authenticator app doesn't generate valid codes?

Google Authenticator codes refresh every 30 seconds. Make sure you enter the latest 6-digit code before it expires. If the code doesn't work, try using the next refreshed code.

2. What happens to my account security if I change Google Authenticator?

Changing Google Authenticator does not impact your account security as long as the new authenticator is properly set up and verified.

3. Will there be any restrictions after changing Google Authenticator?

Yes. To protect your assets, certain account functions like withdrawals and P2P trading will be temporarily disabled for 24 hours. Restrictions lift automatically afterward.

4. Can I complete the process without the Google Authenticator app?

No. You need the Google Authenticator app to scan the QR code and generate the 6-digit verification code.